Daniel Morgan's Resume (Last updated July 12th 2008)

More than 5 years of experience in IT support, software & hardware installations and configurations; more than 10 years experience in management as an entrepreneur; currently launching an E-commerce store; highly adaptive to administrative, corporate, data communications, educational, and manufacturing environments; strong background in user training, and interactive customer support; experience in ERP Systems, client and server applications, databases, programming languages, and digital equipment

Management
Accounting, bookkeeping, coordinating, research, project management, problem solving with solutions approach, multitasking, contract negotiations, proposals, procurement, B2C and B2B marketing, and E-commerce
Equipment
BA II Plus, PCs, PPCs, POS Terminals, PDAs, ATM Devices, Broadband Routers, Application Servers, Clustered UPS, Allen Bradley PLCs, Digital and Optical Peripherals, Cisco Catalyst Switches
Software
Microsoft Office Suite, Macromedia Dreamweaver MX 2004, JBuilder 7.0, SAP, RS Linx, Adobe Photoshop, various registry, virus protection, remote access, and imaging software
System Knowledge
Active Directory, Network File System (NFS), Access Control Lists (ACL), MS Exchange, Firewalls, Virtual Local Network (VLAN), Remote Installation Servers (RIS), Virtual Network Connection (VNC), Dynamic Host Configuration Protocol (DHCP), Power Over Ethernet (POE), and Migrating
Programming Languages
ASP, VB.Net, Java, Oracle, SQL, DB2, RSLogix 5000
Operating Systems
Familiar with Microsoft Windows (98, 2000, XP, Vista, Server 2003), Linux

Alabama Department of Environmental Management Qualified Credentials Inspector

 Responsible for managing employee files, wage reports, tax reports, and commercial accounts
 Maintain bi-weekly payroll schedule for 5 to 8 employees
 Label and organize receipts with company tax identification number for tax preparation
 Record and invoice service fees to business customers
 Generate and allocate daily, weekly, monthly, and annual agendas and assignments
 Responsible for researching and bidding on new contracts
 Supervise the work of 3 to 5 employees within various work sites
 Maintain monthly budgets for expense management
 Supervise and perform landscaping services, janitorial, and courier services for various commercial sites
 Repair and service motorized equipment using pneumatic and mechanical tools

 Troubleshot, repaired and analyzed MES hardware and software problems to determine root cause
 Managed Production Ordering System to convey upper-level management's production plan
 Interacted with end users to resolve inconveniences using MES hardware and software
 Generated and maintained daily critical event report for end users and relay issues to upper management
 Maintain data integrity for vehicle tracking to support production in all manufacturing shops
 Managed Dynamic Vehicle Resequencing System to optimize Paint Shop and following production shops
 Sustained the integrity of information sent by interfaced system such as ALC and SAP
 Monitored the operating status of MES hardware and software installed and provide prompt serviceability
 Created and published Critical Event Handling Procedures for Business Management Systems
 Performed periodic preventative maintenance such as checking log files, contents, equipment processes, hard disk usage, sever programs, routine database backup, and physical HW cleaning
 Provided cross functional support to other MES members and various departments
 Monitored, reconfigured, and physically backed up equipment within MES Networks
 Repaired and reprogrammed PDA/ handheld scanners to wireless LAN for ERP reporting
 Repaired and serviced equipment issues using NQVM or VNC remote connectivity tools

 Travel to various project sites as scheduled and contracted to provide technical support
 Work with a team or with little supervision to complete POS installation projects
 Install and troubleshoot POS, financial/ATM, and PC, and LAN equipment
 Assemble new POS retail hardware systems; disassemble old ones
 Configure POS Terminals to the store's specifications, Calibrate LCD Touch Screen Monitors
 Set up each system's IP address, drivers, and network connections
 Repackage broken down systems, palletize, and shrink wrap for recycle shipment

 Provided assistance to client business owners regarding contractual work opportunities with ALDOT
 Assessed clients' business interests, assets, and infrastructure to certify them with the state as a General Contractor, Sub Contractor, or DBE
 Researched bid extensions using Bid Tabs Professionals Software to help create clients' estimates for ALDOT job lettings
 Provided clients with job opportunity info using Dodge Data Line, along with resources, training, and managerial assistance
 Assisted director in state and federal proposals for betterment of supportive services
 Coordinated needed changes to the company's web site
 Taught workshops at H. Council Trenholm State Technical College for supportive services

 Installed, maintained, and repaired approximately 35 Dell computers
 Assisted faculty and students with resourcesand computer applications
 Provided daily technical support to students and administrators
 Use Campus Directory to answer and direct business phone calls to appropriate personnel
 Set up projection peripherals and audio devices for workshops and courses
 Prepared desired administrative postings and brochures using Microsoft Office Suite

Alpha Phi Alpha Academic Leadership Award & Scholarship

Jennifer Williams, Executive Assistant
Alabama Senate
Alabama State Legislature

tel: 2054133555
Montgomery 36116, United States